Contact Us

We're real people who love our pets — and yours. Whether you have a question about a product, need help with an order, or just want to share a photo of your dog doing something ridiculous, we're here for all of it.

Get in Touch

📧 Email: support@wildpawco.com
We respond to every email within 24 hours — usually much faster during business hours.

⏰ Support Hours: Monday–Friday, 9am–6pm EST
We also check emails on weekends for urgent issues.

Common Questions

Before reaching out, you might find a quick answer in our FAQ page — it covers shipping, returns, product questions, and more.

Order Issues

For the fastest resolution, include your order number when emailing us about:

• Shipping delays or tracking issues
• Wrong or damaged items
• Returns and refunds
• Cancellations or changes

Product Questions

Not sure which product is right for your pet? Tell us:

• Your pet's species, breed, age, and size
• The specific challenge you're trying to solve

We'll give you an honest recommendation — even if the answer is that we don't have the right product for your situation.

We'd Love to Hear from You

Seriously — if something worked amazingly for your pet, tell us. If something didn't work, tell us that too. Every piece of feedback helps us make WildPaw Co better for every pet family we serve.

Thanks for being part of the WildPaw pack. 🐾